Privacy Policy - Effective Date: 1 November 2024
Introduction
BI Hive S.A.R.L ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.bi-hive.com or use our services. By accessing our website or using our services, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
This includes information that identifies you as an individual, such as: Name, Email address, and other details you provide when you contact us or fill out forms on our website.
1.2 Non-Personal Information
We may collect non-personal information about your visit, including IP address, Browser type, and Device type
1.3 Data Analytics
We may process data uploaded by users in connection with our services. This data is anonymized or aggregated unless explicitly required otherwise by our clients.
2. How We Use Your Information
We use your information for the following purposes:
1- To provide and improve our services.
2- To communicate with you, including responding to inquiries or sending updates.
3- To understand website usage and improve user experience.
4- For marketing and promotional purposes (with your consent where required by law).
5- To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your information under the following circumstances:
1- With service providers: To perform functions on our behalf, such as hosting, analytics, or customer support.
2- For legal purposes: To comply with applicable laws, regulations, or legal processes.
3- In business transfers: If our company is involved in a merger, acquisition, or sale, your data may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience on our website.
Essential Cookies: Necessary for website functionality.
Analytics Cookies: Help us understand website usage.
Advertising Cookies: Used for targeted marketing (if applicable).
You can manage your cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular monitoring. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
1- Access your personal data.
2- Request correction or deletion of your data.
3- Opt out of marketing communications.
4- Restrict or object to data processing.
5- Data portability (where applicable).
6- To exercise these rights, contact us at info@bi-hive.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.
8. Children’s Privacy
Our services are not directed at individuals under the age of 13 (or applicable minimum age). We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@bi-hive.com